customer relationship cultivation

As the technology and industry leaders my responsibilities are to Technology and the pursuit of what’s next for us, our industry, our clients, and their customers by identifying technology trends and influencing behavior.  Although my...

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The New New Social Business

March 9, 2012 | 0 Comments

I read an interesting ebook the other day.  It wasn’t so much that the content was interesting, although it was, but how I came to have it was more interesting.  The cost of the book,...

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Technology Partners 4 Life

April 25, 2011 | 0 Comments

It’s a given that as computing power increases and size decreases technology is becoming both more prevalent and more mobile resulting in applications transitioning from something we use to something which integrates into our lives. ...

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Technology as a Creative Discipline

February 19, 2011 | 0 Comments

A few years back, while working on the “before & after” gallery for Chrysaliz Design, I got to thinking about the artistry that went into decorating the homes in the photographs.  This idea stuck in...

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You Know Me Too Well….

December 22, 2010 | 0 Comments

I had an interesting experience this morning.  Every morning on my way into the office I stop for breakfast but recently I’ve found a new bagel shop — I’ve been going there for about two...

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Almost daily I hear news on the economic situation we have in the US.  Almost daily, for the past several years.  Sure unemployment is topping 10% nationally and is still on the rise, but is...

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Automating Yourself Out of a Job

August 12, 2010 | 0 Comments

When I use the phrase “automating yourself out of a job” I bet your mind jumps directly to efficiency, manufacturing, production, and making tasks so easy one person can do the work of seven or even seventeen.  Sure, that’s a large...

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The Future of Social Media and Marketing

January 19, 2010 | 2 Comments

The other day someone asked me where I think the future of social media in marketing is for 2010 and the future beyond that.  What an interesting question.  Here’s my answer....

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Before They Were Heroes

December 24, 2009 | 0 Comments

The holidays often get me thinking about extraordinary people — those I know and those I do not.  Some are well known, some will never be known, and some are not yet heroes.  It’s this...

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Saturated Loyalty

November 30, 2009 | 2 Comments

Lately I’ve been hearing a lot about loyalty programs, their goals, and their objectives so it’s got me thinking about loyalty in the age of new media marketing.  Traditionally loyalty has been about repeat business...

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