social networking

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Saturated Loyalty

November 30, 2009 | 2 Comments

Lately I’ve been hearing a lot about loyalty programs, their goals, and their objectives so it’s got me thinking about loyalty in the age of new media marketing.  Traditionally loyalty has been about repeat business...

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The Dark Side of Social Networking

July 27, 2009 | 0 Comments

As professional marketers we’re always looking for new and better ways to collect information about our customers so that we may better serve them.  We, for the most part, have good (read legal) intentions.  Much...

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